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RETAIL BR GmbH

Brinkstegge 33, 46395 Bocholt

CUSTOMER SERVICE: MO - FR 10:00H - 16:00H,

TEL.: +49 2871 99578950, SERVICE@BETTER-RICH.COM

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Payment and Transmission

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Deliveries are made within Germany and in the following countries: Belgien, Bulgarien, Dänemark, Estland, Finnland, Frankreich, Griechenland, Irland, Italien, Lettland, Litauen, Luxemburg, Malta, Niederlande, Österreich, Polen, Portugal, Rumänien, Schweden, Slowakei, Slowenien, Spanien, Tschechische Republik, Ungarn, Vereinigtes Königreich, Zypern.

Dispatch costs (inclusive of legally applicable VAT)

Deliveries within Germany:

We charge lump sum shipping costs of 6,00 € per order.

From a order value of 99,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

We charge a lump sum shipping cost for deliveries to foreign countries as follows:

15,00 €

For orders from outside of Germany customs fees and charges or import taxes can be incurred by the country of destination. These are collected by the customs office of import and must be paid by the recipient. They depend on the import regulations of the receiving country. For more information you can contact your local customs office.


Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 1-4 days, in case of foreign deliveries, within 5 - 7 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.

Terms of payment

In case of deliveries within Germany, you have the following payment options:

  • Payment via credit card
  • Payment via PayPal
  • Payment via Sofortüberweisung [immediate transfer]

In case of deliveries to a foreign country, you have the following payment options:

  • Payment via credit card
  • Payment via PayPal
  • Payment via Sofortüberweisung [immediate transfer]

Further details on payment

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

In case of an overseas delivery for which payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

Shop-Hotline

  • +49 2871 99578950
  • Mo.-Fr. 10.00 bis 16.00 Uhr
  • service@better-rich.com

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